FAQs
What fabric do you use?
We use only high quality 100% natural fibre fabrics including pure linen and cotton. No synthetic fibres such as polyester, rayon or acrylic are used. All of our linens and cottons are 100% pure (being either 100% linen or 100% cotton), they are not blended with other man made fibres. We pride ourselves on locally sourcing high quality natural materials that are breathable, comfortable and durable.
All fabric is washed and softened prior to production to capture the 3-5% shrinkage that is possible when using natural fibres, as well as any colour runs. This process is an extra timely step in our production line, yet [we feel] a very necessary one to ensure product consistency and quality control. It’s also convenient for our customers, as your new garments can be worn and washed (according to our recommended care guide) right away!
What garments do you sell?
Our range consists of shirts and shorts in classic cuts that can be worn and loved by both men and women.
We offer shirts in both 100% pure linen and 100% cotton. Our linen shirts are made using 100% pure linen that is soft, lightweight and luxurious. Designed with a relaxed loose cut that is less tailored for a more comfortable, cool fit.
Our shorts are also made using 100% pure linen and have an elasticated drawstring waist for comfort. Our shorts are cut in a thicker linen weave that is more suited to shorts and trouser designs, is not transparent and doesn’t crease as much as thinner lesser quality linens.
All garments are limited in size and quantity which keeps our offering unique and different.
What is the sizing like?
All our products are designed and cut for a relaxed loose fit. Our moto is comfort in the heat, favouring loose yet tailored designs, over tighter body skimming designs. We recommend following our size guide below to find your best fit.
If you’re still not sure after referring to the guide, please get in touch as we’d be happy to assist you further. We’ve also referenced the size worn by our #miahmates on instagram in the comments section.
Where are your garments made?
Our high quality garments are made in Dubai by skilled tailors and our fabrics are hand sourced locally within Dubai.
How do I care for my linen and cotton garments?
If looked after properly, your linen should last for years to come and better yet, will get softer with every wash and wear. Our linen and cotton fabrics are pre-washed before production to prevent colour run and to capture any shrinkage in the fabric, which is possible when using 100% natural fibres.
This means you can wash your garments according to our CARE GUIDE right away, with no extra prep required from you!
We recommend:
- Hand wash in cool water
- Use mild liquid detergent
- Line dry, do not tumble dry
- Cool iron on the reverse if desired, otherwise embrace the natural crease!
Refer to our CARE GUIDE
Where are you based?
We are based in Dubai Marina.
Do you offer delivery? And how much is it?
Yes, we currently offer quick and easy delivery across the UAE. Free Next Day Shipping in Dubai and the Rest of the UAE is available on all orders over 350 AED. A standard shipping fee of 20 AED applies to orders under 350 AED and these are also delivered on our Next Day Shipping service.
Refer to SHIPPING
What are your delivery timings?
Orders placed before 3pm will be prepared and packed on the same day and delivered using our Next Day Shipping service. Your order will be delivered at some point the next day. We are unable to provide an exact time, nor a window of time for delivery, other than delivery within that day. Our local delivery partner will get in touch directly.
Orders placed after 3pm will be prepared and packed the following business day and delivery can be expected within 2 days of purchase. Our local delivery partner will get in touch directly.
*These timings apply for both free and paid deliveries anywhere within the UAE.
Refer to SHIPPING
What shipping company do you use?
We partner with Quiqup for local deliveries within the UAE. We are currently working to find the best international partner to service our international orders.
Where can I try your products on?
We are currently involved in a number of markets and pop ups across Dubai and Abu Dhabi. To keep up to date on our upcoming locations, please follow us @miah_thelabel on instagram for dates and locations under our “Pop Up” highlight.
If we don’t have a pop up on around the time that you’d like to try, please send us an email or message on instagram so we can arrange a ‘try on session’ that’s convenient for you!
How can I buy something?
Our entire range can be shopped via our website www.miahthelabel.com for your convenience.
You can also shop at any of local pop ups that occur throughout the year. Follow us on instagram to stay up to date with dates and locations.
What is the returns policy?
Please refer to RETURNS POLICY
Can I exchange for another size?
Please refer to RETURNS POLICY
What payment methods do you accept?
We accept Mastercard, Visa, AMEX and Apple Pay. We use Shopify Payments processor which is reliable and safe. If cash is preferred, we’re happy to arrange collection from our Dubai Marina location, please email or send us a message via the website or instagram.